Defining the variables for a dynamic model of quality management in the construction industry: results from stakeholder group model-building sessions

Anna Hulda Olafsdottir, Helgi Thor Ingason and Gunnar Stefansson

International Journal of Productivity and Quality Management, 2016, vol. 19, issue 2, 187-208

Abstract: The objective of the research is to develop a framework that can be used to gain understanding on the system and might be used to build a system dynamic model. The results are based on the outcome from stakeholder group model-building sessions, involving stakeholders representing different groups. The sessions were held in connection with a PhD project aimed at developing a system dynamic model to evaluate the benefits from a quality management system in the construction industry. The main findings are the definition framework of the variables that could be used as a foundation for a system dynamic model and a suggestion of how the concept of an active quality management system in the construction industry can be defined in a causal loop form. These findings are great value for the construction engineering and management community and an important step towards a formulation of a system dynamic model.

Keywords: quality management systems; QMS; construction industry; group model building; stakeholders; project management; qualitative research; variables; dynamic modelling; system dynamics. (search for similar items in EconPapers)
Date: 2016
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