Six Sigma in construction industry: a review

Preetam Singh Negi, Akash Mandaliya, Abhijit Mahida, Alap Patel and Vishal Singh Patyal

International Journal of Productivity and Quality Management, 2017, vol. 22, issue 4, 451-465

Abstract: Six Sigma (SS) is a business strategy which aims at zero defects and eliminating variations in business processes to achieve breakthrough business results. The purpose of this study is to understand the role of SS implementation in construction industry. This study has systematically reviewed published literature on the topic of SS during 2003-2016 based on semantic search techniques. A total of 39 relevant articles from leading journals and proceedings were selected for this study. The findings of this study revealed that more case studies have been conducted as compared to empirical and conceptual studies. Though the empirical studies started later, it is now gaining more momentum in tandem with case studies. The paper also highlights the SS application areas in construction industry. The quality tools like cause and effect diagram is used in most of the areas followed by Pareto chart, control and run chart, failure mode effects analysis (FMEA), histogram, value stream mapping for SS implementation in construction projects. The paper draws conclusion and future research directions for effective implementation of SS in construction industry.

Keywords: Six Sigma; construction; literature review; quality; TQM. (search for similar items in EconPapers)
Date: 2017
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Citations: View citations in EconPapers (2)

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