The relation between the traditional quality and the change of organisational culture using as methodology the quality control circle

Kelly Nemer and Raimundo Kennedy Vieira

International Journal of Productivity and Quality Management, 2018, vol. 23, issue 2, 163-186

Abstract: Aggregate value is to give a quality leap in one or more characteristics to a product, and make a difference of point of view to the customer. This article expresses a proposal for the implementation of the quality control circle (QCC) as a strategic tool to improve the production process through the addition of value and eliminating waste, using together the traditional quality model, to obtain a culture change, where any collaborator becomes a final customer representative, eliminating waste through QCC projects.

Keywords: quality control circle; QCC; elimination of waste; addition of value. (search for similar items in EconPapers)
Date: 2018
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Persistent link: https://EconPapers.repec.org/RePEc:ids:ijpqma:v:23:y:2018:i:2:p:163-186

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