The relationship between quality and productivity: a new perspective

Arash Shahin

International Journal of Productivity and Quality Management, 2008, vol. 3, issue 2, 206-222

Abstract: Today's economic climate characterised by increasing competition and structural turbulence will require a higher combined level of productivity and quality than has been the case in the past. This paper has demonstrated the interlinkages among quality and productivity, and for this purpose, similarities of the two important concepts have been reviewed. Major quality factors, which are the possible sources for poor/high productivity have been introduced, and finally, some advanced models have been presented and developed in which, the direct and indirect relationships between quality and productivity are addressed. This study has also highlighted the fact that improving quality plays a fundamental role in increasing operations productivity in organisations.

Keywords: quality improvement; productivity; relationship; models; service. (search for similar items in EconPapers)
Date: 2008
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.inderscience.com/link.php?id=16565 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijpqma:v:3:y:2008:i:2:p:206-222

Access Statistics for this article

More articles in International Journal of Productivity and Quality Management from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().