Return on investment for small businesses that obtain ISO 9001:2015 certification

LeAnna Hyer and Herman Tang

International Journal of Productivity and Quality Management, 2024, vol. 41, issue 4, 553-568

Abstract: ISO 9001:2015 is an internationally recognised standard for identifying a quality managed manufacturing system. Many registrars state one can expect to have better efficiency and less waste and scrap when one uses an ISO 9001:2015-certified system. However, they do not specify what gains a company would see to their bottom line. This research examines the return on investment for acquiring a third-party, quality management system, with special attention given to the case of small businesses that do not have a specified budget to procure and maintain certification.

Keywords: ISO 9001:2015; small business; ROI; return on investment. (search for similar items in EconPapers)
Date: 2024
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.inderscience.com/link.php?id=137913 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijpqma:v:41:y:2024:i:4:p:553-568

Access Statistics for this article

More articles in International Journal of Productivity and Quality Management from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().