Quality improvement and competencies of nurses: a combat mechanism for the COVID-19 scenario

Sharanika Dhal and Snigdha Mohapatra

International Journal of Productivity and Quality Management, 2024, vol. 43, issue 2, 141-156

Abstract: The global pandemic has placed unprecedented demands on delivering essential healthcare services. This period of crisis requires adapting out-of-the-box methods to meet the patient needs and optimise the use of existing medical resources. In this regard, the competency levels of the healthcare professionals, especially nursing staff, play a significant role in dealing with the high-pressure and stressful clinical environment. This research explores the vital competencies and their elements that can enhance the performance of nursing professionals in an emerging country context. Based on RIDIT analysis, the results exhibit the priority ranks of the technological and clinical competencies. These findings offer newer insights on this under-explored domain to facilitate conceptual development, and policy formulation.

Keywords: competencies; healthcare; COVID-19; emerging economy; nursing. (search for similar items in EconPapers)
Date: 2024
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