Quality assurance of product sorting and packaging: a project-based approach to mitigate errors and enhance accuracy

António Rocha, Ana Sousa, Catarina Pereira, Cecília Faria, Liliana Furtado and Fernando Romero

International Journal of Productivity and Quality Management, 2025, vol. 45, issue 4, 401-419

Abstract: Achieving operational excellence, reliably meeting customer demands, accurate product sorting and packaging processes, this entails implementing robust quality control and assurance measures, automated sorting systems, and comprehensive checks. Our research-study focuses on addressing sorting and packaging errors in a manufacturing company through a project-based approach. The current sorting machine's sole reliance on reading product labels leads to mixing and exchanging errors. To overcome this challenge, we propose developing a software solution with a new feature: the ability to read labels and detect box colours. This enhancement significantly improves reliability and accuracy in product identification and sorting. Introducing colour-coded boxes enables the machine to easily differentiate between products, reducing incorrect sorting and ensuring precision. This approach creates a seamless system that streamlines operations, enhances quality, prevents customer returns, and maximises customer satisfaction.

Keywords: quality assurance; product sorting; product packaging; quality improvement; project planning; logistics. (search for similar items in EconPapers)
Date: 2025
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