Influence of learning design for implementation of knowledge management solution

S. Nagarajan, K. Ganesh, A.T. Resmi, Manoj K. Jha and Päivi Iskanius

International Journal of Services and Operations Management, 2012, vol. 11, issue 4, 359-384

Abstract: A learning culture is a non-negotiable criterion for the success of knowledge management (KM) in any organisation. The learning process of any organisation should be continuous and endless. A proper learning environment is inevitable for organisational development and sustainable development of the organisation as a system. This paper examines the effects of improvement in the performance indicators of the organisation from the implementation and prognosis of learning factors. A conceptual model with four research hypotheses are analysed empirically, using multiple regression analysis and the results suggests that there is a positive influence on the performance indicators of the organisation as a result of the association of learning design especially in KM solution implementation.

Keywords: knowledge management; KM; learning design; learning factors; Delphi method; structured communication; forecasting; multiple regression analysis; organisational learning; learning cultures; non-negotiable criteria; learning processes; continuous learning; endless learning; learning environments; organisational development; sustainability; sustainable development; performance indicators; services management; operations management. (search for similar items in EconPapers)
Date: 2012
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