A framework for organisational change management in lean manufacturing implementation

Norani Nordin, Baba Md Deros, Dzuraidah Abdul Wahab and Mohd Nizam Ab. Rahman

International Journal of Services and Operations Management, 2012, vol. 12, issue 1, 101-117

Abstract: Lean manufacturing system has been widely applied in manufacturing companies worldwide. However, the low success rate of lean transformations in many countries has given a cause for concern. Much of the literature had pointed out that the main reason is due to the failure in managing the change process during a lean manufacturing transformation. This paper presents a thorough literature review for lean manufacturing approach in the context of organisational change management. Finally, the authors have proposed an organisational change framework for lean manufacturing implementation that would serve as the basis for further empirical research and validation. The framework will further expand the body of knowledge by linking organisational change management with the transition to implementing a lean manufacturing system.

Keywords: lean manufacturing; organisational change; critical success factors; CSFs; framework development; change management. (search for similar items in EconPapers)
Date: 2012
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