How initiatives renew operations strategy and its linkage to competitive strategy: a micro-level perspective

Emmanuel D. Adamides and Eleni Karfaki

International Journal of Services and Operations Management, 2017, vol. 26, issue 2, 141-161

Abstract: The research reported in this paper aims at providing a consistent description of the dynamics of bottom-up operations initiatives and their interaction with ongoing operations strategy activity for facilitating their analysis with respect to producing strategic renewal. Towards this end, using actor-network theory, we first develop a conceptual framework for analysing the trajectories of bottom-up operations strategic initiatives as they seek resources and legitimation in the organisation's strategic processes, and then we apply the framework to analyse an operations-led strategic initiative in a training services provider, focusing on its linking to the operations and business level strategic processes.

Keywords: operations strategy; strategic initiatives; actor-network theory; ANT; training services; house of quality; HoQ; strategic renewal. (search for similar items in EconPapers)
Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:ids:ijsoma:v:26:y:2017:i:2:p:141-161

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