Pre and post implementation of integrated health system: a case study of leading gulf country

Habib Ullah Khan and Diaa Eldin ELSaied

International Journal of Services and Operations Management, 2019, vol. 33, issue 1, 113-133

Abstract: Far and wide, the benefits that organisations fetch because of the information technology are well known. The present study considered the case of Magrabli Hospitals and Centers in Saudi Arabia to understand the nitty-gritties of the health system implementation. Also, the factors that invigorate the process and the accrued benefits are studied to suggest the prospective works about the pros and cons of adopting technology in health care setting with multi centres. To achieve this aim, qualitative data is collected through interaction with all the stakeholders and quantitative data is collected from 65 personnel who are selected at random and are in managerial cadre. The data is tested using statistical analysis. The results revealed that there is much dependency among the sub-systems and they are working inter-twined to deliver the service effectively.

Keywords: healthcare information technology; HIT; health information system; HIS; process improvement dimension; PD; decision making dimension; DD; financial dimension; FD; operational dimension; OD. (search for similar items in EconPapers)
Date: 2019
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Persistent link: https://EconPapers.repec.org/RePEc:ids:ijsoma:v:33:y:2019:i:1:p:113-133

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