 Evaluation of world-class manufacturing systems: a case of Indian automotive industriesK.S. Sangwan and A.K. Digalwar International Journal of Services and Operations Management, 2008, vol. 4, issue 6, 687-708 Abstract: Many industries are implementing World-Class Manufacturing (WCM) systems to compete in the global market. However, the researchers in the area of WCM have not paid much attention to the techniques/methodologies for the evaluation of WCM systems. This paper presents a set of validated critical success factors and their performance variables for WCM industries. The reliability and validity analyses were carried out by using the SPSS® 11.5 statistical tool on the data obtained from the Indian automotive industries. A multiattribute decision model, i.e., Performance Value Analysis (PVA), was developed for the evaluation of WCM systems. The usefulness of the model is demonstrated using a case situation of the Indian automotive industry. By utilising this model, it is expected that managers/decision makers will acquire sufficient confidence in evaluating world-class automotive industries. Keywords: world-class manufacturing; WCM; multicriteria decision making; MCDM; performance measures; critical success factors; performance value analysis; PVA; India; automobile industry; performance evaluation; automotive manufacturing. (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:ids:ijsoma:v:4:y:2008:i:6:p:687-708 Access Statistics for this article More articles in International Journal of Services and Operations Management from Inderscience Enterprises Ltd |
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