Employee involvement practices in lean manufacturing: a multi-method approach

Nayara Cardoso de Medeiros, Moacir Godinho Filho, Mario Henrique Bueno Moreira Callefi and Gilberto Miller Devós Ganga

International Journal of Services and Operations Management, 2025, vol. 50, issue 3, 330-351

Abstract: This research aims to identify the primary practices that drive employee involvement efforts in lean manufacturing. We adopted a multi-method study methodology based on two methodological phases. First, we identified a preliminary listing of practices by conducting a systematic literature review (SLR). Second, this list has been validated by seven experts. The main result is a list of 15 employee involvement practices in lean manufacturing. Considering the characteristics of these practices, they were classified into three categories: motivation practices, human resource management (HRM) practices, and operational practices. The most referenced practices in the literature are those connected to motivational elements, namely group decision-making; education programs, training, and personal development; promoting empowerment and autonomy to employees; and management support. The results of this study can aid managers who want to establish programs for improving employee involvement in lean systems to build a more collaborative environment.

Keywords: employee involvement; lean manufacturing; lean implementation; systematic literature review; SLR; human resource management; HRM. (search for similar items in EconPapers)
Date: 2025
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