Effective implementation of Communities of Practices (CoPs) in a knowledge habitat: a case study of Samsung Electronics

Gyewan Moon, Chungshin Park, Dong K. Yoo and Sukbong Choi

International Journal of Services and Operations Management, 2011, vol. 8, issue 3, 335-346

Abstract: It is critical for an organisation to acknowledge, nurture, and utilise the potential pool of knowledge that resides in individuals and teams. Although Communities of Practices (CoPs) have been recognised as an effective vehicle for taking advantage of explicit and tacit knowledge within an organisation, little is known about the factors that facilitate and impede their birth and growth. Accordingly, this study provides a research framework that organises and manages CoPs in a knowledge habitat. In addition, it illustrates the usefulness of the research framework by conducting a case study at Samsung Electronics. Management implications are also discussed.

Keywords: CoPs; communities of practices; knowledge habitats; process innovation; knowledge workers; innovative capabilities; Samsung Electronics; South Korea; explicit knowledge; tacit knowledge; research frameworks; managerial implications; services management; operations management; global businesses; globalisation. (search for similar items in EconPapers)
Date: 2011
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Citations: View citations in EconPapers (1)

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