Integrated supply chain: a survey of Indian textile organisations

Darshan Kumar, Om Pal Singh and Jagdev Singh

International Journal of Services and Operations Management, 2011, vol. 9, issue 4, 411-428

Abstract: Supply chain integration is considered one of the major factors in improving performance. While each manufacturer must customise its supply chain to fit its particular circumstances, several core supply chain concepts must be embraced throughout the organisation. This paper is based on the data collected from a survey of 66 Indian textile-related organisations, carried out to ascertain issues related to integrated supply chain management. Issues related to objectives of integrated supply chain, importance of integrated supply chain, useful index for performance measurement of integrated supply chain and factors helpful in supply chain integration have been discussed. The findings indicate that the organisations consider lowering the production cost as the most crucial objective as well as a factor for performance measurement in integrated supply chain design. It has further been found that customer satisfaction is considered as most useful index for performance measurement in integrated supply chain design. Barriers in design and implementation of integrated supply chain are also discussed.

Keywords: supply chain integration; objectives; textile industry; supply chain management; SCM; India; performance measurement; customer satisfaction. (search for similar items in EconPapers)
Date: 2011
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Persistent link: https://EconPapers.repec.org/RePEc:ids:ijsoma:v:9:y:2011:i:4:p:411-428

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