 An empirical model of supplier relation and management for better qualityXingxing Zu and Yunwei Cui International Journal of Applied Management Science, 2013, vol. 5, issue 3, 217-233 Abstract: A company's quality performance is necessarily dependent on its internal quality control and improvement efforts, but also subject to reliable delivery of high quality materials and parts from suppliers. This study identifies four key practices in quality-focused supplier relation and management, and examines how these practices affect quality performance of manufacturing companies in China. It is found that supplier partnership is the foundation for effective supplier quality control and management. And, a company's efforts in applying supplier involvement, quality-oriented supplier selection, and supplier JIT delivery, in general, are positively related to the improvements in its product quality, process quality and inventory performance. The results of this study will provide a better understanding of how to develop an effective supplier quality management system in China. Keywords: supplier management; quality management; supplier relations; China; manufacturing industry; quality control; supplier involvement; quality-oriented supplier selection; supplier JIT delivery; just-in-time; product quality; process quality; inventory performance. (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:ids:injams:v:5:y:2013:i:3:p:217-233 Access Statistics for this article More articles in International Journal of Applied Management Science from Inderscience Enterprises Ltd |
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