International Journal of Services, Economics and Management

2007 - 2025

From Inderscience Enterprises Ltd
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Volume 16, issue 4/5, 2025

Facial emotion-based student's attention in online learning using deep learning pp. 319-341

Swadha Gupta, Parteek Kumar and Rajkumar Tekchandani

Artificial intelligence-based prediction of student's attention using EEG signals in online learning pp. 342-365

Swadha Gupta, Parteek Kumar and Rajkumar Tekchandani

Student placement prediction using optimised ensemble machine learning approach pp. 366-379

Ankur Arun Kulkarni, Shweta Agrawal and Ritu Tandon

Enhanced accuracy of detecting fraudulent product reviews using a fusion machine learning approach pp. 380-406

Pallavi Zambare and Ying Liu

Assessing the efficacy of social distancing as a weapon against COVID-19 using Manhattan distance and AI-based deep learning models pp. 407-424

Sundaravadivazhagan Balasubaramanian, Robin Cyriac, Sahana Roshan, Kulandaivel Maruthamuthu Paramasivam and Boby Chellanthara Jose

Smart cities - security mechanisms and standards pp. 425-441

Somayya Madakam and Shridhar Samant

Deep learning for network security: a novel GNN-LSTM-based intrusion detection model pp. 442-462

Vivek Kumar Agrawal and Bhawana Rudra

A novel mechanism for intelligent forwarding in cloud environment using network traffic flows classification pp. 463-481

R. Deebalakshmi, R. Thilagavathy and Meenakshi Sankaran

Improved Indian currency recognition: neighbourhood-centred image processing and CNNs with region of pixel selection techniques pp. 482-516

Bhargavi Mopuru, Anurag Sinha, Ankita Agrawal, Amritesh Nandan, Ankit Agarwal, Peddi Nikitha, Vandana Sharma, Ankit Anand, DoÄŸan Keskin, Biresh Kumar and Pooja Jha

Hybrid model for fashion recommendation system using image by CNN and transformer techniques pp. 517-536

Sivabalakrishnan Maruthaiappan and Abdul Quadir Md

Predicting the COVID-19 confirmed cases using K-means clustering algorithm - a case study for challenges in big data analytics pp. 537-555

Sundaravadivazhagan Balasubaramanian, Kavitha Venkatesh, Saleem Raja Abdulsamad and Hannah Vijaykumar

Quantum technologies outreach and AI pp. 556-577

Vandana Sharma, Seema Rani, Arman Raj, Ankit Kumar Shanu and Celestine Iwendi

An exploration of utilising deep learning models in the realm of cyber-physical systems pp. 578-606

Maloth Sagar and Vanmathi Chandrasekaran

Test suite reduction techniques for software product line testing: a survey pp. 607-623

Viplesh Dubey, Manju Kaushik and Satendra Kumar

Understanding consumers' behaviour to adopt technology in context to IoT enabled food delivery services pp. 624-640

Narinder Kaur and Shamily Jaggi

Volume 16, issue 3, 2025

Business ecosystem architecture in the business units of Islamic boarding schools pp. 217-231

Brian Pratistha, Nyimas Latifah Letty Aziz, Joko Suryanto, Dadang Ramdhan, Megawati Suharsono Putri, Cita Pertiwi, Ahmad Syafiq Kamil, Syandi Negara, Lindri Setyaningrum, Amanah Pasaribu, Adelia Oktarina and Nur Hadiati Endah

Key drivers of consumers' preference for purchasing ready-to-eat food products: a study of Delhi-NCR pp. 232-252

Shruti Bansal, Shobha Bhardwaj and Deepak Kumar Agarwal

Car lubricant brands switching behaviour in Malaysia: the role of customer satisfaction as mediator pp. 253-276

Mohd Haniff Jedin, Nik Ab Halim Nik Abdullah, Wan-Nurisma Ayu Wan-Ismail and Narentheren Kaliappen

Reducing the environmental impact of cloud data centres achieved through renewable energy sources under power grid energy trading with enhanced VM consolidation techniques pp. 277-296

R. Karthikeyan, Ulligaddala Srinivasarao, Shanmugasundaram Hariharan, Prakash Kumar Sarangi and Bhawani Sankar Panigrahi

Determining the relationship between travellers' attitudes, domestic travel preference and travel intention using the Hayes process macro model pp. 297-315

R. Murali, Sanjeeb Pal and K. Mohamed Jasim

Volume 16, issue 2, 2025

Influencing loyalty to budget hotels through environment elements, experiential marketing and customer satisfaction pp. 107-129

Christina Esti Susanti, Purnendu Mandal and Benny Suwito

Organisational culture and job performance among employees of SMEs: the mediating role of job satisfaction pp. 130-147

Amjad S. Al-Delawi, Alaa S. Jameel, Manaf B. Raewf, Sinan A. Harjan and Thabit H. Thabit

Innovation and performance in the service industry: empirical evidence from South Korea pp. 148-168

Namhoon Kim, Kyoung Ae Lee and Julie Kim

Web project development: risk analysis and crisis management pp. 169-188

Solomiia Fedushko, Olha Trach, Yuriy Syerov, Iryna Ivanochko and Jennifer R. Calhoun

Study of internal strategic management analysis on organisation growth toward choosing effective cooperative strategy pp. 189-215

Ayman Al Armoti, Wided Dafri and Taghreed Hassan

Volume 16, issue 1, 2025

Analysis of critical success factors in robust service systems through fuzzy cognitive map pp. 1-20

Hamid Shabandarzadeh, Hadi Balouei Jamkhaneh, Fatemeh Haghighat and Fatemeh Khajeh

Entrepreneurial initiatives during pandemic in Bangladesh pp. 21-44

S.S.M. Sadrul Huda, Afsana Akhtar, Md. Humayun Kabir, Mahmud Zubayer and Syeda Raissa Maliha

Telecommunications service industry collaboration with over the top services for optimising state revenue in Indonesia pp. 45-62

Tasya Safiranita Ramli, Dadang Epi Sukarsa, Yusuf Saepul Zamil, Amelia Cahyadini, Sherly Ayuna Putri, Ega Ramadayanti and Reihan Ahmad Millaudy

Is the game worth a candle? Users' adoption of private cloud computing pp. 63-78

Kasim Tatić, Mahir HaraÄ ić, Merima ÄŒinjarević and Merima HaraÄ ić

Research of the possibilities and results of the implementation of the principles of the green economy using Industry 4.0 technologies on the example of the utility sector pp. 79-106

Natalia Skorobogatova

Volume 15, issue 6, 2024

Change in consumption pattern and accommodation activity types: the evidence of seizing recovery opportunities and mitigating risk from European countries in crisis time pp. 593-622

Mykola Rohoza, Valentyna Stolyarchuk and Valentyna Ishchenko

Measuring financial inclusion: a survey-based approach pp. 623-649

Akinwumi Sharimakin and Anthony Akinlo

How transformational leadership lessens employee resistance to change during the COVID-19 pandemic: the mediating role of innovative climate pp. 650-666

Peerayuth Charoensukmongkol

Digital currency: an awareness of the future of central bank digital currency in India pp. 667-676

Cyriac Philip Alexander and Tabitha Durai

Security issues in the formation and competition for human capital in the context of destabilisation of the European labour market pp. 677-695

Vitaliy Shliakhetko, Nina Petrukha, Volodymyr Krupa, Ihor Berest and Ihor Baran

Volume 15, issue 5, 2024

Exploring the relationship between managerial overconfidence and investment efficiency in the US hospitality industry pp. 455-478

Yasmine Souissi and Anis Jarboui

Innovation and production management: lessons from Algerian consumers pp. 479-496

Abdelmadjid Hartani, Samir B. Maliki, Mourad Kertous and Inaya Wahidi

Management and prediction of navigation of industrial robots based on neural network pp. 497-519

Edeh Michael Onyema, Surjeet Dalal, Celestine Iwendi, Bijeta Seth, Nwogbe Odinakachi and Anyalor Maureen Chichi

Workplace effect on intergenerational occupational transition of labourer: evidence from tea plantations of Assam, India pp. 520-550

Yograj Sharma and Pradyut Guha

A novel approach using hybrid deep features for citrus disease detection and classification based on NCA and Bayesian optimised random forest classifier pp. 551-571

Shailesh Gondal and Shweta Agrawal

The mediating role of self-control in the relationship of mindfulness with organisational stress due to increased workload pp. 572-592

Candide Uludağ, Mehmet Emin Baynazoğlu, Boban Melović and Branislav Dudić

Volume 15, issue 4, 2024

Identifying facilitators and barriers toward the implementation of public private partnership at municipal level: a case study of Yogyakarta pp. 343-355

Romi Hartarto, Wahyu Adi Mudiparwanto, Dyah Titis Kusuma Wardani and Wahyu Wibowo

Technological innovation in cultural tourism: a systematic literature review pp. 356-375

Vincenzo Fasone and Mariano Puglisi

Nexus between macroeconomic factors and remittance inflow in presence of ICT penetration: a panel data analysis of Bangladesh economy pp. 376-401

Md. Mahbubul Alam and Abir Hassan

Applying lean practices in vehicle maintenance services at Massy Motors in Trinidad and Tobago pp. 402-435

Kuldeep Ojha and Keeon Rodney

Consumer preferences for eco-friendly products pp. 436-454

Dagmar Weberová, Peter Å tarchoň, Martina Juříková, EliÅ¡ka KÃ¡Ä erková and Lenka Ližbetinová

Volume 15, issue 3, 2024

Personal preferential treatments influencing young people's intention to use ridesharing services pp. 225-253

Eva Malichová, Emese TokarÄ Ã­ková, Alžbeta KucharÄ Ã­ková and Lukáš Falát

Performance and cost evaluation of an adaptive queuing system with customer reneging and retention: steady-state and transient analysis pp. 254-272

Sapana Sharma, Rakesh Kumar, Godlove Suila Kuaban, Bhavneet Singh Soodan and Pradeep Singh

Business cycles and tourism activity: the case of Portugal pp. 273-289

António Portugal Duarte, Inês Veloso Garcia and Fátima Sol Murta

Factors affecting job performance of public servants in the fisheries sector - an empirical investigation in coastal and island areas of Vietnam pp. 290-310

Danh Nam Nguyen and Thi Ngoc Lan Uong

Tourism value creation through big data as a smart tourism tool pp. 311-323

B. Utthra and V.T. Bindu

Volatility spillovers and nexus among agridex and non-agri indexes in Indian commodity markets pp. 324-341

P. Lakshminarasa Reddy and S. Visalakshmi

Volume 15, issue 2, 2024

A recommended model of agro tourism development management based on the experiences of different concepts and strategies pp. 101-119

Marica Melović, Neven Šerić, Branislav Dudić, Anđela Jakšić-Stojanović and Danko Uglešić

Service quality metrics in a teacher training program pp. 120-135

Anastasios Athanasiadis and Vassiliki Papadopoulou

Impact of domestic migration and smart governance on quality of life: mediating role of emotional and physical well-being pp. 136-157

Shahzad Ali, Nor Azam Bin Abdual Razak and Naveeda Sajjid

Forecasting demand and consumer behaviour on the car market (case of Ukraine and Slovakia) pp. 158-177

Nataliia Parkhomenko, Peter Å tarchoň and Lucia VilÄ eková

Organisational and mathematical modelling in the construction and functioning of the International Carpathian Recreational Innovation System pp. 178-200

Mykola Odrekhivskyi, Orysya Pshyk-Kovalska, Volodymyr Zhezhukha and Iryna Ivanochko

Modelling of management decisions in the process of system integration at enterprises pp. 201-223

Oleh Kuzmin, Yevhen Tsikalo, Hanna Komarnytska and Victoria Terlecka

Volume 15, issue 1, 2024

Investigating the influence of service quality on loyalty in banking industry: the role of customer engagement pp. 1-18

Reza Saral, Reza Salehzadeh and Seyed Mehdi Mirmehdi

Effect of perceived supervisor support and social support on employees work engagement: how career optimism mediates the relationships pp. 19-33

William Philip Wall

Motivation and organisational culture from the perspective of SME employees - a case study at the time of COVID-19 pandemic pp. 34-50

Tibor Zsigmond, Ladislav Mura, Renáta Machová, Ferenc Bakó and Marcell Kupi

High degree of informality in tourismscape: a threat to tourism service sustainability pp. 51-62

Syed S.M. Sadrul Huda and Tazin Islam

Forecasting symbiosis in tourism enterprise networks: Monte Carlo simulation of risk and return pp. 63-83

Ploypailin Kijkasiwat, Jennifer Cave, Nirosha Wellalage and Stuart Locke

The study of consumers' post-purchasing behavioural intentions towards organic foods in an emerging economy: from the S-O-R model perspective pp. 84-100

Thanh-Binh Phung and Cong-Minh Tran