The effects of emotional intelligence in managing changes: an entrepreneurial perspective

Gadaf Rexhepi () and Besar Berisha

World Review of Entrepreneurship, Management and Sustainable Development, 2017, vol. 13, issue 2/3, 237-251

Abstract: The aim of this research is to identify the effect of emotional intelligence (EI) in managing changes in the work place and the attitude for a new change initiative. With this research we would like to prove that the success in managing changes and in the working performance in general, is not depending only on professional knowledge and the level of IQ of employees and managers, but also the level of emotional intelligence has a great impact on it. Based on research result from 265 respondent divided on 215 non-managers position and 51 respondent with managers/director position from different private and public institutions we have concluded that in Macedonia the success of managing changes is depending from the level of emotional intelligence. There is significant correlation between the level of EQ and the index of managing changes.

Keywords: emotional intelligence; change management; organisational changes; entrepreneurial perspective; Macedonia; entrepreneurship. (search for similar items in EconPapers)
Date: 2017
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