Uscio e Bottega: an exploratory study on conflict management and negotiation during family business succession in Tuscany

Andrea Caputo and Vincenzo Zarone

World Review of Entrepreneurship, Management and Sustainable Development, 2019, vol. 15, issue 1/2, 202-225

Abstract: This paper aims to explore how conflicts are managed, also through negotiations, during the succession phase in family businesses. The paper adopts a qualitative methodology and develops case studies of two companies, based on the interviews of the family business members belonging to multiple generations. The findings are interpreted with the dual concern model for the conflict management styles and the two-class model for the prototype of negotiators. The results of the study show an evolutionary path regarding the conflict management style adopted by the incumbent generation, which is influenced by the role taken in the company and the historical moment. The favourite negotiator's prototype of the incumbent generations is the emotional one. The study, although exploratory, investigates a topic that is under researched both in terms of family business literature and conflict management literature. Moreover, the study offers an interesting and important bridge of the two bodies of literature, which could benefit from cross-fertilisation.

Keywords: conflict; family business; succession; Italy; negotiation; case study. (search for similar items in EconPapers)
Date: 2019
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.inderscience.com/link.php?id=98453 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:wremsd:v:15:y:2019:i:1/2:p:202-225

Access Statistics for this article

More articles in World Review of Entrepreneurship, Management and Sustainable Development from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().