Human Resources Information Systems Implementation and Influences in Higher Education: Evidence From Malaysia

Ashkan Davarpanah and Norshidah Mohamed
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Ashkan Davarpanah: Universiti Teknologi Malaysia, Malaysia
Norshidah Mohamed: Prince Sultan University, Saudi Arabia

International Journal of Asian Business and Information Management (IJABIM), 2020, vol. 11, issue 3, 65-84

Abstract: The research seeks to develop and test a theoretical model to explain the implementation and influences of human resource information systems (HRIS's) for a Malaysian higher education institution. Data was gathered from 103 respondents in the institution using a survey questionnaire. Results show that system factor, through information quality, and institution-based trust, through situational normality and structural assurance, contribute to user satisfaction. User satisfaction and situational normality predict user-perceived HRIS benefits. Findings aid researchers and practitioners in human resource function when explaining user-perceived benefits and satisfaction with HRIS implementation. The research advances understanding of the role of HRIS in supporting human capital performance and enhancing productivity.

Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jabim0:v:11:y:2020:i:3:p:65-84

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