Development of Human Factors Ontology for Business Knowledge Management

Monica Philippart and Waldemar Karwowski
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Monica Philippart: University of Central Florida, USA
Waldemar Karwowski: University of Central Florida, USA

International Journal of Asian Business and Information Management (IJABIM), 2011, vol. 2, issue 2, 1-17

Abstract: Employee knowledge and cognitive skills are key assets to achieving business success, yet are often mismanaged. By promoting the human-centered design approach, the discipline of human factors and ergonomics (HF/E) can significantly contribute to optimizing business processes through effective management of employee knowledge. However, a comprehensive methodology is needed to help organizations integrate the HF/E principles across various business processes. This paper introduces a novel method for integrating HF/E principles into business processes through the application of HF/E ontologies.

Date: 2011
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