Leveraging Technology Options for Financial Inclusion in India

Shalu Chopra, Rajeev Dwivedi and Arun Mohan Sherry
Additional contact information
Shalu Chopra: Department of Information Technology, VES Institute of Technology, Chembur, Mumbai, India
Rajeev Dwivedi: Centre for Distance Learning, Institute of Management Technology, Ghaziabad, UP, India
Arun Mohan Sherry: Centre for Distance Learning, Institute of Management Technology, Ghaziabad, UP, India

International Journal of Asian Business and Information Management (IJABIM), 2013, vol. 4, issue 1, 10-20

Abstract: Financial services have a ubiquitous need however the urban rich have easy and universal access with wider options, compared to the low-income group who are forced to accept informal, expensive and riskier means to fulfill their financial needs. The demand and supply of financial services for the poor is imbalanced, with supply being acutely constrained by lack of viability and sustainability of current business models. Technology and IT has a pivotal role in making financial inclusion a viable reality. Technology, including information technology can enable lowering costs by increasing automation, enhancing efficiency, enabling scaling up through uniformity, consistency and security. Multiple technology choices are available to financial service providers but few have been proven yet. This paper examines technology options at the front end and back-end in detail with a critique of alternatives available for financial inclusion in Indian context.

Date: 2013
References: Add references at CitEc
Citations: View citations in EconPapers (6)

Downloads: (external link)
http://services.igi-global.com/resolvedoi/resolve. ... 018/jabim.2013010102 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:igg:jabim0:v:4:y:2013:i:1:p:10-20

Access Statistics for this article

International Journal of Asian Business and Information Management (IJABIM) is currently edited by Patricia Ordóñez de Pablos

More articles in International Journal of Asian Business and Information Management (IJABIM) from IGI Global
Bibliographic data for series maintained by Journal Editor ().