An Empirical Note on Health Information Digital Divide: A Study of Indian Patients

Ajeya Jha and Jaya Rani Pandey
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Ajeya Jha: Department of Management Studies, Sikkim Manipal Institute of Technology, Rangpo, India
Jaya Rani Pandey: Sikkim Manipal Institute of Technology, Rangpo, India

International Journal of Asian Business and Information Management (IJABIM), 2017, vol. 8, issue 2, 15-34

Abstract: Availability of healthcare information on internet has made it possible for patients or their relatives to search for such information. This study was undertaken to find answers to such questions. In all 754 respondents participated in the survey. The variables selected from literature survey and exploratory study are Health Information Digital Divide, Income, Having E-mail id, access to internet, geographical location, Education, family-type, age and gender. As the data is categorical the significance of difference has been calculated using Chi-square test. Later discriminant analysis was conducted to predict patients who make online health information search and the ones who do not. The result show that Income, Having E-mail id, access to internet, geographical location, Education and gender are significant factors that determine the propensity of people for online healthcare search. Age and family-type, however, were found to have no impact on such a behavior. Using discriminant analysis 94.5 percent patients who make online health information search could be correctly predicted.

Date: 2017
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