Analyzing Requirements and Approaches for Sourcing Software Based Services

G.R. Gangadharan and Erwin Fielt
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G.R. Gangadharan: Novay (Telematica Institute), The Netherlands
Erwin Fielt: Queensland University of Technology, Australia

International Journal of Applied Logistics (IJAL), 2010, vol. 1, issue 2, 53-63

Abstract: Increasingly, software is no longer developed as a single system, but rather as a smart combination of so-called software services. Each of these provides an independent, specific and relatively small piece of functionality, which is typically accessible through the Internet from internal or external service providers. There are no standards or models that describe the sourcing process of these software based services (SBS). The authors identify the sourcing requirements for SBS and associate the key characteristics of SBS (with the sourcing requirements introduced). Furthermore, this paper investigates the sourcing of SBS with the related works in the field of classical procurement, business process outsourcing, and information systems sourcing. Based on the analysis, the authors conclude that the direct adoption of these approaches for SBS is not feasible and new approaches are required for sourcing SBS.

Date: 2010
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