Understanding the Importance of the Integrity Factor in Trust between Subordinates and Supervisors

Carla Freire
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Carla Freire: School of Economics and Management, University of Minho, Braga, Portugal

International Journal of Applied Management Sciences and Engineering (IJAMSE), 2014, vol. 1, issue 2, 14-30

Abstract: The main aim of this study is to explore the underlying factors of the subordinate-supervisor trust relationship and to analyze its impact on the three components of organizational commitment. Data was collected from 192 R&D professionals working at 10 different ICT Portuguese industrial companies. The study confirms the three factors of integrity, benevolence and ability as the basis for the perceived trustworthiness of supervisors by subordinates. In addition, results show that the trust a team member places on his/her leader depends predominantly on his/her perception of integrity. The authors conclude that even in the technological field, where the prevalence of a technical competence-based trust relationship was expected, integrity emerged as important element in the subordinate's trust of his/her supervisor. Integrity was found to correlate significantly with affective, normative and calculative commitment. The authors' findings suggest that organizations can “manage” commitment in ICT industrial enterprises through fostering the perception of integrity by subordinates.

Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jamse0:v:1:y:2014:i:2:p:14-30

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