Improving Direction-Giving Through Utilization of an RFID-Enabled Kiosk

Andy Luse, Brian Mennecke and Anthony M. Townsend
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Andy Luse: Department of Logistics, Operations, and Management Information Systems, Iowa State University, USA
Brian Mennecke: Department of Logistics, Operations, and Management Information Systems, Iowa State University, USA
Anthony M. Townsend: Department of Logistics, Operations, and Management Information Systems, Iowa State University, USA

International Journal of Advanced Pervasive and Ubiquitous Computing (IJAPUC), 2010, vol. 2, issue 2, 45-56

Abstract: This paper presents an RFID-enabled module for an electronic kiosk physical user interface which provides personalized information retrieval. The system builds on research in direction-giving by streamlining the process of the direction-giving phase and minimizing the introduction and closure phases, thereby providing the user with a quicker transaction for personalized information. The RFID technology also provides potential for greater security and privacy for the user of the kiosk system as compared to traditional magnetic strip methods. The developed RFID-enabled system is built on top of a current production informational kiosk utilized for a building directory, which was used for initial testing and evaluation.

Date: 2010
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