Nobody Read or Reply Your Messages: Emotional Responses Among Japanese University Students

Yuuki Kato, Shogo Kato and Yasuyuki Ozawa
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Yuuki Kato: Sagami Women's University, Kanagawa, Japan
Shogo Kato: Tokyo Woman's Christian University, Tokyo, Japan
Yasuyuki Ozawa: Meisei University, Tokyo, Japan

International Journal of Cyber Behavior, Psychology and Learning (IJCBPL), 2017, vol. 7, issue 4, 1-11

Abstract: In text messaging via mobile devices, many users face pressure to rapidly exchange messages. This article investigates reply speeds in smartphone messaging, focusing on messaging with a read receipt function, which notifies the sender of whether the recipient has read a sent message. The study also considered sender's degree of text-messaging dependency. Using a questionnaire of 317 college students in Japan, the authors investigate the times until negative emotions occur while waiting for a reply. Negative feelings were found to arise more quickly when a message was marked as read and there was no reply. Results indicated that people with greater text-messaging dependency generated stronger negative emotions in a shorter time than those with lower text-messaging dependency.

Date: 2017
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