A Framework for National Foundational Digital Literacy Skills Training of Citizens in Kenya

Jimmy K. N. Macharia, Grace Githaiga, Mwendwa Kivuva and Harriet Alice Mwango Ratemo
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Jimmy K. N. Macharia: United States International University-Africa, Kenya
Grace Githaiga: KICTANeT, Kenya
Mwendwa Kivuva: Kenya ICT Action Network, Kenya
Harriet Alice Mwango Ratemo: United States International University-Africa, Kenya

International Journal of Digital Literacy and Digital Competence (IJDLDC), 2026, vol. 17, issue 1, 1-28

Abstract: This article presents a structured framework developed for the Information and Communication Technology Authority of Kenya's training of foundational digital literacy skills for citizens. The study aims to evaluate the effectiveness of the training framework in narrowing the digital divide and empowering communities. Using a mixed-methods approach, including baseline and endline surveys and statistical analyses (paired t-tests and effect sizes), the article assesses the impact of digital training on more than 600,000 citizens in Mandera and Busia counties. Results demonstrate significant improvements in digital skills, with large effect sizes (Cohen's d ranging from 1.14 to 1.25) and consistently high post-training scores across modules. The findings underscore the framework's effectiveness and highlight gaps in reaching persons with disabilities. It concludes that a standardized, inclusive, and scalable framework is essential for national digital empowerment. It recommends policy support, public-private partnerships, and targeted interventions to enhance the framework's reach and sustainability.

Date: 2026
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