Enabling On-Line Deliberation and Collective Decision-Making through Large-Scale Argumentation: A New Approach to the Design of an Internet-Based Mass Collaboration Platform

Luca Iandoli, Mark Klein and Giuseppe Zollo
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Luca Iandoli: University of Naples Federico II, Italy
Mark Klein: Massachusetts Institute of Technology, USA
Giuseppe Zollo: University of Napoli Federico II, Italy

International Journal of Decision Support System Technology (IJDSST), 2009, vol. 1, issue 1, 69-92

Abstract: The successful emergence of on-line communities, such as open source software and Wikipedia, seems due to an effective combination of intelligent collective behavior and internet capabilities However, current internet technologies, such as forum, wikis and blogs appear to be less supportive for knowledge organization and consensus formation. In particular very few attempts have been done to support large, diverse, and geographically dispersed groups to systematically explore and come to decisions concerning complex and controversial systemic challenges. In order to overcome the limitations of current collaborative technologies, in this article, we present a new large-scale collaborative platform based on argumentation mapping. To date argumentation mapping has been effectively used for small-scale, co-located groups. The main research questions this work faces are: can argumentation scale? Will large-scale argumentation outperform current collaborative technologies in collective problem solving and deliberation? We present some preliminary results obtained from a first field test of an argumentation platform with a moderate-sized (few hundred) users community.

Date: 2009
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