Integration of Problem Structuring Methods: A Methodological Proposal for Complex Regional Decision-Making Processes

Maria Franca Norese, Diana Rolando and Elena Fregonara
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Maria Franca Norese: Department of Management and Production Engineering, Politecnico di Torino, Torino, Italy
Diana Rolando: Architecture and Design Department, Politecnico di Torino, Torino, Italy
Elena Fregonara: Architecture and Design Department, Politecnico di Torino, Torino, Italy

International Journal of Decision Support System Technology (IJDSST), 2015, vol. 7, issue 2, 58-83

Abstract: A high level of complexity usually characterises public projects that involve extended area and several actors with conflicting objectives, and are related to decision processes that continuously change the action space. This complexity should induce local authorities to use Problem Structuring Methods (PSM) in the project definition, to have a clear, complete and unambiguous overview of the context, with the main decision problems and the associated uncertainties, and the actual roles and potential interests of the actors potentially affected by the project. The paper proposes an approach based on the integration of two PSM and finalized to create a knowledge framework of the project context and to control uncertainties and complexities. The methodology is illustrated in relation to a public project in north-west Italy, in which this integrated approach is required because it is difficult or premature to involve the actors in the concept phase, but knowledge of the potential negative/positive impacts on them is essential to structure the decision process and to activate the project.

Date: 2015
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