Towards an Understanding of User Acceptance to Use Biometrics Authentication Systems in E-commerce: Using an Extension of the Technology Acceptance Model

Fahad AL Harby, Rami Qahwajim and Mumtaz Kamala
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Fahad AL Harby: University of Bradford, UK
Rami Qahwajim: University of Bradford, UK
Mumtaz Kamala: University of Bradford, UK

International Journal of E-Business Research (IJEBR), 2010, vol. 6, issue 3, 34-55

Abstract: Security is an increasingly important issue for business, and with it, the need for authentication. The use of biometric systems for personal authentication is a response to the rising issue of authentication and security. As with any new technology, user acceptance is often hard to measure, thus, in this work, a study of user acceptance of a biometrics authentication system in e-commerce, such as online banking within the Saudi society, was conducted. The study examined whether Saudis are practically willing to accept this technology by involving 306 participants in a large scale laboratory experiment that actively tested a biometric authentication system in combination of a survey. The Technology Acceptance Model (TAM) was adopted as the theoretical basis to develop the research framework in which the model has proven its efficiency as a good predictor for the study’s application.

Date: 2010
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jebr00:v:6:y:2010:i:3:p:34-55

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