IT-Supported Business Performance and E-Commerce Application in SMEs

Qing-yi Chen and Ning Zhang
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Qing-yi Chen: Department of Management, Minzu University of China, Beijing, China
Ning Zhang: Department of Management, Minzu University of China, Beijing, China

Journal of Electronic Commerce in Organizations (JECO), 2013, vol. 11, issue 2, 41-52

Abstract: As E-commerce is developing in China, using E-commerce becomes more important to small and medium enterprise (SMEs). The small business has several advantages, including low cost and the ability to begin on a part-time basis. E-business technology can strengthen these advantages. In this paper, the authors introduce the ECRM and E-business strategy in enterprise and use VAR model to analyze how E-Business Application affects business performance in emerging countries like China. The results show that E-business application can improve the sales performance of small business, and E-business is an important factor to success.

Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jeco00:v:11:y:2013:i:2:p:41-52

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