Research on the Evaluation and Selection of Third-Party Logistics Providers in B2C E-Commerce Mode

Yijun Huang and Kaikai Yin
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Yijun Huang: School of Economics and Management, Beijing University of Posts and Telecommunications, Beijing, China
Kaikai Yin: School of Economics and Management, Beijing University of Posts and Telecommunications, Beijing, China

Journal of Electronic Commerce in Organizations (JECO), 2014, vol. 12, issue 2, 74-88

Abstract: For B2C e-commerce enterprises, it is of great importance to select the third-party logistics (3PL) providers. The paper, focused on the concept of “logistics capability”, took full account of the characteristics of B2C e-commerce and its logistics service and referred to the research findings of scholars. As a result, on six dimensions, the evaluation indexes of 3PL providers' logistics capability in the mode of B2C e-commerce were identified. Besides, Case studies were conducted with multi-index decision and evaluation methods based on Relative Approximation, showing that the final results are reliable.

Date: 2014
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