E-Government Project Evaluation: A Balanced Scorecard Analysis

Jianrong Yao and Jin Liu
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Jianrong Yao: Zhejiang University of Finance and Economics, Hangzhou, China
Jin Liu: Zhejiang University of Finance and Economics, Hangzhou, China

Journal of Electronic Commerce in Organizations (JECO), 2016, vol. 14, issue 1, 11-23

Abstract: Due to the large amount of investment in e-government projects, a series of e-government project performance evaluation index systems with strong maneuverability and synthesis are come up with to pilot sound development of e-government. It is one's responsibility to reconsider giant projects and update knowledge about it. This paper is mainly talking about the construction of e-government projects performance evaluation from the view of financial, user, internal process and learning and growth which are the core elements of the balanced scorecard. Using AHP to calculate the weight of each index and figure out the final score of a project. After analyzing the weaknesses of AHP, the method of minimum range and GA is put forward to prefect some weight values and make the appraisal result more impersonal and convincing.

Date: 2016
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jeco00:v:14:y:2016:i:1:p:11-23

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