A Maturity Model for E-Commerce Adoption By Small And Medium Enterprises In Indonesia

Evi Triandini, Arif Djunaidy and Daniel Siahaan
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Evi Triandini: Institut Teknologi Sepuluh Nopember, Surabaya, Indonesia
Arif Djunaidy: Institut Teknologi Sepuluh Nopember, Surabaya, Indonesia
Daniel Siahaan: Institut Teknologi Sepuluh Nopember, Surabaya, Indonesia

Journal of Electronic Commerce in Organizations (JECO), 2017, vol. 15, issue 1, 44-58

Abstract: E-commerce provides several advantages for Small and Medium Enterprises (SMEs). E-commerce adoption by Indonesian SMEs is still very low. This study conducts a research to establish a maturity model of e-commerce adoption by Indonesia SMEs. It was carried out in two phases from 2014 until 2015. The result of the first phase recommends four levels of maturity model and 13 e-commerce benefits, 51 functionalities, and 9 non-functionalities that an e-commerce solution must have. The result of the second phase presents a maturity model of e-commerce adoption for SMEs in Indonesia.

Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jeco00:v:15:y:2017:i:1:p:44-58

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