Implementing E-Government in Ireland: A Roadmap for Success

William Golden, Martin Hughes and Murray Scott
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William Golden: National University of Ireland, Ireland
Martin Hughes: National University of Ireland, Ireland
Murray Scott: National University of Ireland, Ireland

Journal of Electronic Commerce in Organizations (JECO), 2003, vol. 1, issue 4, 17-33

Abstract: E-government provides unparalleled opportunities for governments to streamline processes and improve customer service. As a result, achieving successful citizen centric e-government has become a key concern for many governments. This paper analyses the Irish Government’s evolutionary path to the provision of successful e-Government. The success factors and stages of evolution of e-government are identified and a detailed examination of how the Irish Government successfully implemented its e-government strategy is presented. The lessons learnt from this case provide a valuable roadmap for the successful attainment of citizen centred e-government in other jurisdictions.

Date: 2003
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jeco00:v:1:y:2003:i:4:p:17-33

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