Factors Affecting e-Payment Adoption in Nigeria

Roya Gholami, Augustine Ogun, Elizabeth Koh and John Lim
Additional contact information
Roya Gholami: Aston Business School, UK
Augustine Ogun: Aston Business School, UK
Elizabeth Koh: National University of Singapore, Singapore
John Lim: National University of Singapore, Singapore

Journal of Electronic Commerce in Organizations (JECO), 2010, vol. 8, issue 4, 51-67

Abstract: The payment system of a country plays a crucial role in its economy; however, despite the benefits of e-Payment and efforts by financial authorities, Nigeria still has a low e-Payment adoption rate. In this regard, there is an urgent need to investigate the factors that affect individuals’ intention to adopt e-Payment. Drawing on the unified theory of acceptance and use of technology (UTAUT) model, this paper develops a theoretical model for e-Payment adoption in Nigeria. Additionally, a survey was conducted on 500 respondents with 213 complete responses received to test the model, and results show that perceived benefits, effort expectancy, social influence, trust, awareness, and demographic variables affected individuals’ intention to adopt e-Payments. Based on the findings, managerial and theoretical implications are deliberated.

Date: 2010
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jeco00:v:8:y:2010:i:4:p:51-67

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