ChatGPT and Health Communication: A Systematic Literature Review

Min Li and Amily W. Guenier
Additional contact information
Min Li: University of Sheffield, UK
Amily W. Guenier: Independent Researcher, UK

International Journal of E-Health and Medical Communications (IJEHMC), 2024, vol. 15, issue 1, 1-26

Abstract: This systematic review aims to provide insight into ChatGPT's application in health communication. The review, based on seven academic databases, employed Boolean operators to connect keywords, refining search results. Selection criteria and quality assessment ensured a comprehensive evaluation. Fourteen articles were included, focusing on the application of ChatGPT in interpersonal health communication. Survey research methods were mostly used, revealing four main application advantages and ten application risks, such as providing inaccurate and incomplete health information. At present, ChatGPT is still not suitable for widespread application in health communication. Diverse linguistic and cultural contexts, interdisciplinary collaboration, real patient experiences, integration of ChatGPT with existing healthcare information systems, and some ethical factors must be considered to ensure ChatGPT effectively empowers health communication.

Date: 2024
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJEHMC.349980 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:igg:jehmc0:v:15:y:2024:i:1:p:1-26

Access Statistics for this article

International Journal of E-Health and Medical Communications (IJEHMC) is currently edited by Joel J.P.C. Rodrigues

More articles in International Journal of E-Health and Medical Communications (IJEHMC) from IGI Global
Bibliographic data for series maintained by Journal Editor ().