The Need for a Socio-Technical Analysis in E-Health: The Case of the PCEHR

Imran Muhammad, Say Yen Teoh and Nilmini Wickramasinghe
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Imran Muhammad: Epworth Research Institute, School of Business IT and Logistics,RMIT University, Melbourne, VIC, Australia
Say Yen Teoh: Health Innovations Research Institute, School of Business IT and Logistics, RMIT University, Melbourne, VIC, Australia
Nilmini Wickramasinghe: Epworth HealthCare, Health Innovations Research Institute, School of Business IT and Logistics, RMIT University, Melbourne, VIC, Australia

International Journal of E-Health and Medical Communications (IJEHMC), 2013, vol. 4, issue 2, 65-79

Abstract: Healthcare systems around the globe are facing a number of challenges. Thus Increasing focus is being placed on constructing appropriate healthcare reforms which are attempting to address how to tackle these challenges. A critical enabler in these reforms is the adoption of an e-health solution. Such e-health solutions are not only expensive and complex endeavours, but also have far reaching implications. Given that the implementation and adoption of these e-health solutions is so important, not to mention also requiring a substantial investment in various resources such as time and money, it is therefore essential to ensure their success. The following proffers a socio-technical analysis as an appropriate strategy to ensure more successful outcomes. An exemplar case study of the Personally Controlled Electronic Health Record (PCEHR), the chosen e-health solution by the Australian government is provided to illustrate the benefits such an analysis might provide

Date: 2013
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