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ISOPM: Framework for IT/IS Outsourcing Project Management

Maria da Glória Fraga, João Varajão and Paula Cristina Oliveira
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Maria da Glória Fraga: Unit of Specialized Structures, University of Trás-os-Montes and Alto Douro, Vila Real, Portugal
João Varajão: Department of Information Systems, Centro ALGORITMI, University of Minho, Guimarães, Portugal
Paula Cristina Oliveira: Department of Engineering, Centre for the Research and Technology of Agro-Environmental and Biological Sciences, CITAB, University of Trás-os-Montes and Alto Douro, Vila Real, Portugal

International Journal of Enterprise Information Systems (IJEIS), 2017, vol. 13, issue 2, 1-21

Abstract: Information Systems (IS) and Information Technologies (IT) are fundamental elements for the competitiveness of organizations. Thus, an efficient development of IT/IS projects is a key factor for business success. Nowadays companies are increasingly outsourcing their activities, including the development of IT/IS projects. However, the results of investments often lead to frustration and are far from meeting the expectations. Bearing this in mind, this paper proposes a new framework – ISOPM – that identifies the most relevant activities for the IT/IS outsourcing projects management, aiming to contribute to the study and development of this specific area of project management.

Date: 2017
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International Journal of Enterprise Information Systems (IJEIS) is currently edited by Gianluigi Viscusi

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