Enterprise Resource Planning (ERP) Implementations: Theory and Practice

Joseph R. Muscatello and Injazz J. Chen
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Joseph R. Muscatello: Kent State University, USA
Injazz J. Chen: Cleveland State University, USA

International Journal of Enterprise Information Systems (IJEIS), 2008, vol. 4, issue 1, 63-83

Abstract: Enterprise resource planning (ERP) systems have been widely implemented by numerous firms throughout the industrial world. While success stories of ERP implementation abound due to its potential in resolving the problem of fragmented information, a substantial number of these implementations fail to meet the goals of the organization. Some are abandoned altogether and others contribute to the failure of an organization. This article seeks to identify the critical factors of ERP implementation and uses statistical analysis to further delineate the patterns of adoption of the various concepts. A cross-sectional mail survey was mailed to business executives who have experience in the implementation of ERP systems. The results of this study provide empirical evidence that the theoretical constructs of ERP implementation are followed at varying levels. It offers some fresh insights into the current practice of ERP implementation. In addition, this study fills the need for ERP implementation constructs that can be utilized for further study of this important topic.

Date: 2008
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International Journal of Enterprise Information Systems (IJEIS) is currently edited by Gianluigi Viscusi

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