Digital Participatory Platforms for Co-Production in Urban Development: A Systematic Review

Enzo Falco and Reinout Kleinhans
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Enzo Falco: Department OTB Research for the Built Environment, Delft University of Technology, Delft, The Netherlands
Reinout Kleinhans: Department OTB Research for the Built Environment, Delft University of Technology, Delft, The Netherlands

International Journal of E-Planning Research (IJEPR), 2018, vol. 7, issue 3, 52-79

Abstract: A renewed interest has appeared in citizen co-production of public services due to financial pressure on governments. While social media are considered an important facilitator, many digital participatory platforms (DPPs) have been developed to facilitate co-production between citizens and governments in the context of urban development. Previous studies have delivered a fragmented overview of DPPs in a few socio-spatial contexts and failed to take stock of the rise of DPPs. This article aims to provide a more comprehensive picture of the availability and functionalities of DPPs. Through a systematic review, 113 active DPPs have been identified, analysed, and classified within a citizen-government relationship typology. Almost a quarter of these DPPs demonstrate a realistic potential for online and offline co-production between governments and citizens. The article critically analyses the characteristics of these DPPs and explores their real-world applications in urban development. The article concludes with directions for further research.

Date: 2018
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jepr00:v:7:y:2018:i:3:p:52-79

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