Achieving Job Satisfaction for Instructors in E-Learning: The Relational Coordination Role

Vasilica Maria Margalina, Carmen De-Pablos-Heredero and José Luis Montes Botella
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Vasilica Maria Margalina: Rey Juan Carlos University, Madrid, Spain
Carmen De-Pablos-Heredero: Rey Juan Carlos University, Madrid, Spain
José Luis Montes Botella: Rey Juan Carlos University, Madrid, Spain

International Journal of Human Capital and Information Technology Professionals (IJHCITP), 2015, vol. 6, issue 4, 64-79

Abstract: Relational coordination model has been applied to different sectors reaching positive results in terms of performance in contexts with highly interdependent tasks, uncertainty, time restrictions and tacit knowledge. In this research, the relational coordination model has been applied to prove high levels of instructor satisfaction in e-learning. According to the model, organizations can achieve performance by providing frequent, timely and problem solving communication mechanisms to support shared knowledge, in a context of shared goals and mutual respect. Instructors who teach online courses in Spanish universities and e-learning companies have been surveyed on these particular issues. By using Structural Equation Model analysis (SEM), it has been shown how higher standards in terms of relational coordination among instructors in e-learning explain higher degrees of satisfaction. The conclusions should be considered by universities and companies when they evaluate alternatives for the improvement of performance in online education and training.

Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jhcitp:v:6:y:2015:i:4:p:64-79

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International Journal of Human Capital and Information Technology Professionals (IJHCITP) is currently edited by Sanjay Misra

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