Testing Hospital Quality Strategic Determinants

Maria do Carmo Caccia-Bava, Sarah L. Smith, Jennifer L. Mabry and Tor Guimaraes
Additional contact information
Maria do Carmo Caccia-Bava: University of Sao Paulo Medical School, Brazil
Sarah L. Smith: Tennessee Tech University, USA
Jennifer L. Mabry: Tennesse Tech University, USA
Tor Guimaraes: Tennesse Tech University, USA

International Journal of Healthcare Information Systems and Informatics (IJHISI), 2022, vol. 17, issue 1, 1-21

Abstract: Hospital administrators are motivated to improve hospital quality in the eyes of their patients, healthcare quality regulators, and accrediting organizations. This study empirically tests the importance of some strategic determinants of hospital quality by collecting data using an emailed questionnaire filled by 258 chief quality officers. The results supported the importance of competitive intelligence, strategic leadership, management of technology, specific characteristics of the change process, and organization culture as major determinants of hospital quality. Based on the results, the report makes recommendations on where to direct their efforts, including understanding how to measure these important factors. The important model tested here has not been proposed before and provides several research opportunities for perhaps expanding the model and account for unexplained variance in hospital quality, including other constructs potentially being moderators and mediators for the hypothesized relationships.

Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/ijhisi.314221 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:igg:jhisi0:v:17:y:2022:i:1:p:1-21

Access Statistics for this article

International Journal of Healthcare Information Systems and Informatics (IJHISI) is currently edited by Qiang (Shawn) Cheng

More articles in International Journal of Healthcare Information Systems and Informatics (IJHISI) from IGI Global
Bibliographic data for series maintained by Journal Editor ().