Development and Psychometric Qualities of the SEIPS Survey to Evaluate CPOE/EHR Implementation in ICUs

Peter Hoonakker, Randi S. Cartmill, Pascale Carayon and James M. Walker
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Peter Hoonakker: University of Wisconsin-Madison, USA
Randi S. Cartmill: University of Wisconsin-Madison, USA
Pascale Carayon: University of Wisconsin-Madison, USA
James M. Walker: Geisinger Health System, USA

International Journal of Healthcare Information Systems and Informatics (IJHISI), 2011, vol. 6, issue 1, 51-69

Abstract: Health Information Technology (IT) implementation can fail or meet high levels of user resistance for a variety of reasons, including lack of attention to users’ needs and the significant workflow changes induced and required by the technology. End-user satisfaction is a critical factor in health IT implementation. In this paper, the authors describe the process of developing and testing a questionnaire to evaluate health IT implementation, in particular Computerized Provider Order Entry (CPOE) and Electronic Health Record (EHR) technologies. Results show evidence for the validity and reliability of the questionnaire. The Systems Engineering Initiative for Patient Safety (SEIPS) questionnaire is easy to administer and allows researchers to evaluate different aspects of health IT implementation. Results of this research can be used for benchmarking results of future studies evaluating health IT implementation.

Date: 2011
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jhisi0:v:6:y:2011:i:1:p:51-69

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