The Impact of Personal Electronic Communications on Work-Life Balance and Cognitive Absorption

Pruthikrai Mahatanankoon
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Pruthikrai Mahatanankoon: Illinois State University, USA

International Journal of Information Communication Technologies and Human Development (IJICTHD), 2010, vol. 2, issue 1, 1-17

Abstract: E-mail and instant messaging (IM) are essential ingredients of workplace communication. The study examines how the hedonic use of electronic communications influences worklife balance and cognitive absorption. Data collected from white-collar employees in the United States show that work-life balance mediates the relationship between personal e-mail and cognitive absorption, and that personal instant messaging has no impact on work-life balance but has a direct influence on employees’ cognitive absorption. The findings suggest that work-life balance may eventually increase cognitive absorption and reduce employees’ productivity. The findings provide insight into how different types of personal communication can influence work-life balance as well as into how to manage non-work-related electronic communications in the workplace.

Date: 2010
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jicthd:v:2:y:2010:i:1:p:1-17

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