Factors Affecting Perceived Effectiveness of Local E-Government in Egypt

Hisham M. Abdelsalam, Christopher G. Reddick, Hatem A. ElKadi and Sara Gama
Additional contact information
Hisham M. Abdelsalam: Cairo University, Egypt
Christopher G. Reddick: University of Texas at San Antonio, USA
Hatem A. ElKadi: Cairo University, Egypt
Sara Gama: Cairo University, Egypt

International Journal of Information Communication Technologies and Human Development (IJICTHD), 2012, vol. 4, issue 1, 24-38

Abstract: An important area of e-government research is how different stakeholders perceive the impact and the use of e-government systems on the different channels of governmental services. The objective of this article is to examine the perceived effectiveness of local e-government systems through a survey of directors in different Egyptian cities. The approach to accomplish this objective is to conduct exploratory factor analysis and regression analysis to determine what factors explain e-government effectiveness. This research adopts a model that uses the citizen-initiated contacts with government literature as a way for understanding e-government effectiveness. Results of an exploratory factor analysis reveal that e-government effectiveness is explained by management capacity, security and privacy, and collaboration. These factors were then analyzed through regression models that indicated that management capacity and security and privacy influenced e-government effectiveness. However, there was no evidence that collaboration had a statistically significant impact on e-government effectiveness. This paper fits into the theme of the special issue since it suggests strategies to better design e-government technology for local governments in Egypt through changes in security, privacy, and management capacity.

Date: 2012
References: Add references at CitEc
Citations:

Downloads: (external link)
http://services.igi-global.com/resolvedoi/resolve. ... 18/jicthd.2012010102 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:igg:jicthd:v:4:y:2012:i:1:p:24-38

Access Statistics for this article

International Journal of Information Communication Technologies and Human Development (IJICTHD) is currently edited by Hakikur Rahman

More articles in International Journal of Information Communication Technologies and Human Development (IJICTHD) from IGI Global
Bibliographic data for series maintained by Journal Editor ().