Trust Dimensions and the Adoption of E-Government in Jordan

Emad Abu-Shanab and Ameen Al-Azzam
Additional contact information
Emad Abu-Shanab: Yarmouk University, Jordan
Ameen Al-Azzam: Yarmouk University, Jordan

International Journal of Information Communication Technologies and Human Development (IJICTHD), 2012, vol. 4, issue 1, 39-51

Abstract: E-government project utilization depends on users’ adoption of the system, where trust is a crucial factor in forcing the intentions to use such systems. This research utilized 105 usable responses from citizens who used and explored e-government services. It was hypothesized that trust in e-government and trust in the Internet, along with perceived risk, will significantly influence trust in E-government, and further intention to use the system. Using path analysis, results supported trust in government and the Internet and did not support perceived risk. Also, trust in e-government significantly influenced intention to use the system. Finally, path analysis indicated a significant mediation of trust in E-government, where direct and indirect effects were estimated. Conclusions and future work are stated at the end.

Date: 2012
References: Add references at CitEc
Citations: View citations in EconPapers (7)

Downloads: (external link)
http://services.igi-global.com/resolvedoi/resolve. ... 18/jicthd.2012010103 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:igg:jicthd:v:4:y:2012:i:1:p:39-51

Access Statistics for this article

International Journal of Information Communication Technologies and Human Development (IJICTHD) is currently edited by Hakikur Rahman

More articles in International Journal of Information Communication Technologies and Human Development (IJICTHD) from IGI Global
Bibliographic data for series maintained by Journal Editor ().