Knowledge Management Solution to Challenges of Higher Education in South Africa

Stephen Mutula and Daisy Jacobs
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Stephen Mutula: University of Botswana, Botswana
Daisy Jacobs: University of Zululand, South Africa

International Journal of Innovation in the Digital Economy (IJIDE), 2010, vol. 1, issue 1, 1-18

Abstract: This article presents challenges facing higher education in South Africa and how knowledge management can be applied to ameliorate the situation. Some of these challenges include internal and external pressures for accountability and transparency in the management of the institutions; declining state subsidies; stiff competition from global counterparts; low graduate throughput; declining enrolments; inadequate facilities (e.g. space, ICTs and equipment); ill-prepared graduates for the job market; limited partnership with industry and government; brain drain; bureaucracy and general poor service delivery. The authors submit that South African universities have largely not embraced knowledge management practices and argue that KM integration within the universities’ strategic processes and operations can help address the challenges facing them. The article is largely based on authoritative secondary and primary sources complemented by the authors’ experiences working within university environments in Southern Africa.

Date: 2010
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