International Journal of Information Systems in the Service Sector (IJISSS)

2009 - 2024

Current editor(s): John Wang

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Volume 15, issue 1, 2024

Book Review: Research Handbook on Digital Strategy pp. 1-8

Yuan Ren

Enhancing Multimodal Tourism Review Sentiment Analysis Through Advanced Feature Association Techniques pp. 1-21

Peng Chen and Lingmei Fu

Volume 14, issue 3, 2022

Cross-Cultural Educational Disparities Between China and North America Based on Science and Technology Revolutions pp. 1-14

Bin Hu, Ifrah Malik, Muhammad Irshad, Sohail M. Noman, Ghadeer W. Khader and Aparna Murthy

Mobile Learning Strategy Based on Principal Component Analysis pp. 1-12

Qiongjie Kou, Quanyou Zhang, Laiqun Xu, Yaohui Li, Yong Feng and Huiting Wei

Construction and Analysis of Evaluation Index System of College Students' Online Learning Based on Analytic Hierarchy Processes pp. 1-17

Lingang Cheng

Construction of a Multi-Dimensional Evaluation System of English Online Learning Teaching Quality Based on Blended Learning pp. 1-15

Lina Wang and Lei Shi

Analysis and Satisfaction Evaluation of Online Learning Based on Artificial Intelligence pp. 1-19

Huang Li

Volume 14, issue 2, 2022

Feature Information Recognition of Waste Recycling Resource Set Based on Data Mining pp. 1-14

Qin Li, Peng-Zhi Xiang and Chunhong Zhang

Smart City E-Governance Through Intelligent ICT Framework pp. 1-22

Dhananjaya Sarangi, Manas Kumar Pal, Sashikanta Prusty and Qiyang Chen

The Dynamic Panels With Threshold Effect of China's OFDI on Host Country Technological Progress: An Empirical Analysis Based on Different Types of Countries Along the Belt and Road pp. 1-12

Sai Tan

Long-Term-Oriented Cultural Value: Fundamental for Sustainable Development of Digital Government pp. 1-15

Yuanyuan Guo

Study on Bearing Capacity of Autoclaved Aerated Concrete Partition Board Based on Deep Learning pp. 1-13

Qiao Jiao

Volume 14, issue 1, 2022

Towards a Wearable Technology Model: Implications for Wearable Technology Adoption pp. 1-25

Manal Y. Alduaij

Do E-Business Services Enhance Bank Efficiency in Taiwan? pp. 1-17

Changsheng Liao

How KOLs Influence Consumer Purchase Intention in Short Video Platforms: Mediating Effects of Emotional Response and Virtual Touch pp. 1-23

Xuandi Gong, Jinluan Ren, Li Zeng and Rubin Xing

Aspect-Based and Multi-Level Sentiment Information Applying Contrast Dictionary pp. 1-22

Myint Zaw and Pichaya Tandayya

Evaluation on Risk Factors of Elderly Services From the Perspective of Integrated SCOR Model pp. 1-18

Jingshi He and Jiali Zhu

The Risks of Construction PPP Projects in Palestine: A Combined MICMAC-FISM Examination pp. 1-24

Kawther Mousa, Zenglian Zhang and Eli Sumarliah

Strategic Airline Service Review in the Time of the COVID-19 Crisis pp. 1-14

Praowpan Tansitpong

The Effects of Governmental Factors on Sustainable Technology Implementation Among Small and Medium Enterprises in Tonga pp. 1-27

Malia Benedine Faasolo, Eli Sumarliah and Stefan Szegedi

Factors Driving the Purchase of Mobile Phone Top-Ups Services on Social Commerce Based on a Modified UTAUT Theory pp. 1-21

Yijun Liu, Isaac Kofi Mensah, Ziyang Fang and Deborah Simon Mwakapesa

The Effect of Flow on Users' Social Shopping Intention pp. 1-16

Tao Zhou

Travellers' Intentions to Use Facial Recognition Systems for Authentication in Hotels pp. 1-15

Hung-Fu Huang and Ching-Chang Lee

Volume 13, issue 4, 2021

Analyzing Service Quality and Satisfaction by Multivariate Analysis of Variance: A Case of Taiwan Tobacco and Liquor Corporation pp. 1-17

An-Wen Lu, Ya-Hua Chang and Hsin-Hung Wu

Time Series Geographic Social Network Dynamic Preference Group Query pp. 18-39

Yinglian Zhou and Jifeng Chen

Usage Data for Predicting User Trends and Behavioral Analysis in E-Commerce Applications pp. 40-61

Sathiyamoorthi V., T. Nadana Ravishankar, Ilavarasi A. K., Sridhar Udayakumar, Karthikeyan Harimoorthy, Jayapandian N. and Saravanan V.

The Effect of Big Data Analytic Capabilities Upon Bank Performance via FinTech Innovation: UAE Evidence pp. 62-87

Ahmed Al-Dmour, Rand H. Al-Dmour, Hani H. Al-Dmour and Eatadal Basheer Ahmadamin

Evaluating the Effects of Facilitating Conditions and Usage Experience on Mobile Payment pp. 88-106

Ling Long Tsai

Volume 13, issue 3, 2021

A Multi-Agent System for Ubiquitous Learning for Hospital Education pp. 1-17

Soufiane Boudabous, Okba Kazar, Mohamed Ridda Laouar and Sean B. Eom

Predicting End-User Satisfaction With Clinical Information Systems pp. 18-38

Moatasem Ahmad Mahmood Al-Hasson and Emad Ahmed Abu-Shanab

Analysis and Modeling of the Impact of Factor Determinants on the Functioning of the Hotel Economy in Ukraine pp. 39-48

Nazariy Popadynets, Tetyana Skrypko, Oleksiy Topchiy and Mariia Garasymliuk

Formation of Sustainable Competitiveness of Enterprises on Soils of Different Quality pp. 49-64

Anatolii Kucher, Lesia Kucher, Ruslana Taratula and Lesia Dudych

EMIS Success Modeling Using Information Systems Quality Factors pp. 65-81

Lily Asiedu Danso, Joseph Kwame Adjei and Winfred Yaokumah

Volume 13, issue 2, 2021

A Continuous Sampling Method for Batch Data Auditing in Cloud Storage pp. 1-12

Esther Daniel, Durga S. and Vijila M.

Skills Development Factors of Information Technology Competency Among External Auditors pp. 13-28

Mokhtar Abdulhakim Alsabahi, Ku Maisurah Ku Bahador and Rafeah Mat Saat

Waste Control in a Catering Company: Data Analysis and Decision Interfaces pp. 29-50

Ana Cristina Santos Amaro, João Paulo da Silva Domingos and José Marinho de Carvalho

Aggregating Multidimensional Criteria in Audit Decision Making pp. 51-64

Maksim Goman and Stefan Koch

Assessment of the Purpose of the Use of GAS: A Perspective of Internal Audit Functions in Australia pp. 65-82

Louis Smidt, Leandi Steenkamp, Aidi Ahmi, D. P. van der Nest and David Schalk Lubbe

Volume 13, issue 1, 2021

The Influence of Technical and Social Factors in Mitigating Threats in a BYOD-Enabled Environment pp. 1-30

Lizzy Oluwatoyin Ofusori and Prabhakar Rontala Subramaniam

Citizen Adoption of Mobile and Customizable E-Government Services: A Literature Review and Conceptual Framework pp. 31-53

Djeddi Abdelhakim and Djilali Idoughi

Understanding Users' Switching Between Social Media Platforms: A PPM Perspective pp. 54-67

Tao Zhou

A Risk Perception Indicator to Evaluate the Migration of Government Legacy Systems to the Cloud pp. 68-87

Breno Costa and Priscila Solis Barreto

Factors Predicting the Behavioral Adoption of Electronic Payment System (EPS) pp. 88-104

Isaac Kofi Mensah, Guohua Zeng, Chuanyong Luo, Xiao Zhi-wu and Mengqiu Lu

Volume 12, issue 4, 2020

Towards Semantic Aspect-Based Sentiment Analysis for Arabic Reviews pp. 1-13

Salima Behdenna, Fatiha Barigou and Ghalem Belalem

A Novel Hybrid Optimization-Based Approach for Efficient Development of Business-Applications in Cloud pp. 14-35

Soumia Zertal, Mohamed Batouche and Zakaria Laboudi

Intellectual Capital in Information Technology Companies in India: An Impact Study on Firm Performance pp. 36-59

Mugdha Kulkarni and Vijayakumar Bharathi. S.

A New Model for Maintenance Strategy Based on Failure Analysis and Multicriteria Approach pp. 60-90

Gianpaolo Di Bona, Domenico Falcone, Antonio Forcina, Alessandro Silvestri and Luca Silvestri

The Impact of National Culture Dimensions on the Adoption of Cross-Border E-Commerce: A Comparative Study pp. 91-112

Isaac Kofi Mensah, Guohua Zeng and Chuanyong Luo

Property and Casualty Insurance Firms and Technology Spending: Some Determining Factors and Outcomes pp. 113-131

Yiling Deng, Kevin Casey and K. Michael Casey

Volume 12, issue 3, 2020

The Influence of HRIS Usage on Employee Performance and Mediating Effects of Employee Engagement in Five Stars Hotels in Jordan pp. 1-18

Rand H. Al-Dmour

Impact of Capabilities on Firm Value Offering in the E-Commerce Service Setting pp. 19-33

Hui-chuan Chen, Szu-Yuan Sun and Li-Shan Chen

A Simulation-Based Planning Methodology for Decreasing Patient Waiting Times in Pure Walk-In Clinics pp. 34-54

Eduardo Perez, Vivekanand Anandhan and Clara Novoa

A Comparative Integration Study of Performance Metrics in Microfinance: Grameen Bank vs. Cooperative Bank pp. 55-73

Mehree Iqbal, Nabila Nisha and Afrin Rifat

Environmental Turbulence as a Moderator on the Impact of Transformational Leadership and IT Business Strategy Alignment on EIS Adaptation pp. 74-92

Humaira Yasmeen, Ying Wang, Hashim Zameer and Zubair Ahmad

Understanding the Effects of Internet Usage Behavior on eWOM pp. 93-113

Muhammad Bilal, Zeng Jianqiu, Umair Akram, Yasir Tanveer, Taiba Sardar and Hassan Rasool

Volume 12, issue 2, 2020

The Environmental Awareness Influence Urban Female's Purchasing Intention of Organic Agricultural Products pp. 1-18

Jing-Jing Lai, Nai-Yuan Pai and Wen-Cheng Wang

The Influence of Product Quality Differentiation on Telecom Carriers' Collusion pp. 19-35

Meijuan Li and Qiming Tang

Valuation Method of Equity Incentives of Listed Companies Based on the Black-Scholes Model pp. 36-49

Zhongwen Liu and Yifei Chen

Research on Quality Evaluation of Online Reservation Hotel APP Based on a RBF Neural Network and Support Vector Machine pp. 50-64

Ma Xiang

Construction of Educational Quality Evaluation Index System Based on Project Management pp. 65-75

Yuan Dong, ShiLun Zhang and YuanLin Huang

Mining Keywords from Short Text Based on LDA-Based Hierarchical Semantic Graph Model pp. 76-87

Wei Chen, Zhengtao Yu, Yantuan Xian, Zhenhan Wang and Yonghua Wen

Volume 12, issue 1, 2020

Organizational Intrapreneurship Policy, Entrepreneur Subjectivity, and Employees' Intrapreneurship Activity pp. 1-15

Qin He and Du Hui

Examining the Channel Choice of Experience-Oriented Customers in Omni-Channel Retailing pp. 16-27

WenYu Zhao and Nianqi Deng

The Impact of Project Initiators on Open Source Software Project Success: Evidence From Emerging Hosting Platform Gitee pp. 28-43

Ling Wang and Jinxiao Wang

Evolutionary Game Analysis on Government Supervision and Dairy Enterprise in the Process of Product Recall in China pp. 44-66

Lei Wang and Chang Liu

Psychological Boundary Management, the Most Essential Source for Org-Improvement pp. 67-74

Zheng Weibo, Hao Dingding and Zheng Lu

The Impact of Configuration of Ties With Different Types of Actors in an Innovation Network on Technology Newness Based on QCA pp. 75-88

Rui Li and Qiuyan Tao